A bot is an automated application used to perform simple and repetitive tasks that would be time-consuming, mundane or impossible for a human to perform.
On the other hand, a chatbot is an artificial intelligence (AI) software or computer program that can simulate a conversation (or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.
These programs are often designed to convincingly simulate how a human would behave as a conversational partner by considering all possible conversation progressions.
Pulsmade Chatbots Development Solution
At Pulsmade Enterprises, we develop chatbots that best serve you in your specific industry and operational environment. We can also assist you to come up with best suitable requirements specifications before development. We then incorporate these in the iterations of the design and development stages so that the end solution is comprehensive within your context.
With our vast experience and team of software developers, you are guaranteed of a robust and operational solution.
Benefits of Pulsmade Bots Solutions
As is highlighted by industry trends, automated bots have the potential to completely revolutionize the face of customer service, marketing and sales to mention but a few and for the better.
Pulsmade has expertise in developing the following solutions amongst others:
- Marketing automation
- Website live chat
- Customer engagement
- Customer support
- In-app messaging
- Targeted emails
- Reduces your sales and support costs
Get in touch with us today and get a Bot solution developed and customized specifically for you!